James Aindow · Technology Delivery Leader · CTO · Solutions Architect · Documentation Lead
Payments, Blockchain, Enterprise Platforms
Profile status: Open to roles | Last updated: October 2026 | Version: 4.0
Why this site reads like documentation: this is how I handle complex systems. Structure first, then the detail, with every claim tied to something I actually did. If you want to see how I would lay out a delivery plan, an architecture review or a platform's technical content, you are looking at it.
Overview
I am a technology delivery leader with 20 years across enterprise e-commerce, blockchain infrastructure and card payments. I have been agency CTO twice, and a lead developer, senior solutions architect and independent consultant. Brands include Wedgwood, Hermès, Hackett London, MADE.COM, Pernod Ricard, Klevu, StarkWare and Mastercard.
I built and led engineering teams of 12 to 20+ across onshore and offshore locations. I owned hiring, 1:1s, delivery process from scratch (Jira, Kanban and Agile, CI/CD, SLA support desk), cloud infrastructure, security and performance, pre-sales and client-facing technical strategy. I ran builds to £300k as technical project manager.
I know payments and blockchain well. That covers Mastercard's MDES tokenization platform (card digitization for Apple Pay, Google Pay and Samsung Pay) and Starknet, a ZK-rollup Ethereum Layer 2, through its testnet-to-mainnet transition. I have been active on-chain since 2017 across Ethereum and Solana.
I work with engineers, cryptographers, designers, executives and clients. I use LLM tooling daily (Claude Code, agent skills, RAG content design) and have delivered it inside a regulated tier-1 environment. At Mastercard that was an LLM-driven 380-page rewrite and the RAG-ready content repository behind a conversational-AI proof of concept.
I read and review code. I ship with agentic tooling.
What I am looking for: remote, permanent roles in technology delivery, engineering leadership or solutions architecture. I would also talk about documentation leadership at AI and crypto infrastructure companies, and AI enablement roles.
Quick Links
Key Capabilities
- AI enablement: LLM-assisted authoring and review, RAG content design, agent skills and agentic tooling (Claude Code, Claude API, MCP). Delivered inside a regulated tier-1 payments environment
- Engineering leadership: CTO at two agencies. Hiring, weekly 1:1s, mentoring, and a delivery process built from nothing: Jira, Kanban and Agile, CI/CD and a 24/7 SLA support desk
- Delivery: technical project manager on builds up to about £300k. Pre-sales, scoping, client steering and scope governance
- Architecture and audits: enterprise commerce and integration architecture. Ten to fifteen fixed-fee platform and code audits, presented to client leadership
- Payments and blockchain: Mastercard MDES Manager, and Starknet through its move to mainnet. Stablecoin flows, wallets and on-chain analysis
- Documentation leadership: docs-as-code, DITA XML, information architecture, UX microcopy and accessibility standards, from Starknet's open-source docs to Mastercard's tokenisation platform