Quick Start
For hiring managers: This page gives you everything you need in 2 minutes. Think of it as the installation guide, but for hiring me.
What You Get
A technical writer who can:
- Write exceptional documentation for complex technical products
- Build the docs infrastructure (Docusaurus, Nextra, custom tooling)
- Debug your CI/CD when the docs deployment breaks
- Speak fluently with your cryptographers, protocol engineers, and architects
- Ship fast in ambiguous, fast-moving environments
Prerequisites
Your company should have:
- Remote-first culture
- Complex technical product (fintech, payments infrastructure, Web3, SaaS, or developer tooling)
- Appreciation for documentation that actually helps developers
Installation (Hiring Process)
Email Introduction
Send an email to consult@jamesaindow.co.uk with:
- Brief company/product overview
- Documentation scope/needs
- Contract/permanent preference
- Approximate timeline
Discovery Call
30-minute conversation about:
- Technical complexity
- Documentation gaps
- Team structure
- Success metrics
Proposal
I'll send you:
- Scope of work
- Timeline
- Rate/compensation
- Sample deliverables approach
Deployment
Onboard and start shipping docs
Previous Deployments
- Mastercard (Nov 2025–Present): Senior contract technical writer, leading full documentation and UX content overhaul for MDES Manager — Mastercard's global card tokenisation platform
- Starknet Foundation (2022–2023): Sole owner of all developer documentation during Ethereum Layer 2 testnet-to-mainnet transition
- Klevu (2019–2020): Solutions architect and implementation documentation for enterprise AI-powered site search platform
- 15 years of engineering experience as developer, technical lead, and CTO across major UK and European retail brands
Next Steps
→ View case studies for detailed examples
→ See writing samples for actual documentation
→ Contact me to discuss your needs